1. Introduction
Ideacoil LLC (“Ideacoil,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (the “Platform”).
By using the Platform, you agree to the practices described in this Policy.
2. Information We Collect
We collect the following categories of information:
2.1 Information You Provide
- Full name
- Email address
- Username
- Business name (if applicable)
- Tax ID (if applicable)
- Payment-related details (processed via third parties)
- Profile information (age, gender, interests, skills, etc.)
- Feedback submissions, messages, and uploaded content
2.2 Automatically Collected Information
- IP address
- Browser type and device information
- Operating system
- Usage data (pages visited, actions taken, time on site)
- Cookies and tracking technologies
2.3 Information from Third Parties
- Authentication data (e.g., Google login)
- Payment processors (e.g., Stripe, PayPal)
- Analytics providers
3. How We Use Your Information
We use your information to:
- Provide and operate the Platform
- Facilitate feedback projects and user interactions
- Process payments and transactions
- Improve platform functionality and user experience
- Analyze usage trends and performance
- Communicate with you (updates, notices, support)
- Prevent fraud, abuse, and security risks
- Comply with legal obligations
4. Sharing and Disclosure of Information
We may share your information with:
4.1 Service Providers
- Payment processors (e.g., Stripe, PayPal)
- Hosting and infrastructure providers
- Analytics and monitoring tools
4.2 Other Users
- Profile and project-related information may be visible to other users depending on your privacy settings
4.3 Legal Requirements
We may disclose information if required to:
- Comply with laws or legal processes
- Enforce our Terms of Use
- Protect rights, safety, or property
4.4 Business Transfers
In the event of a merger, acquisition, or sale, your data may be transferred as part of the transaction.
5. User Content and Public Data
Content you submit (including feedback, profiles, and project materials):
- May be visible to other users
- May be used in aggregated or anonymized form
- Is shared at your own discretion
We do not guarantee confidentiality of user-submitted content.
6. Data Retention
We retain your information:
- As long as your account is active
- As necessary to provide services
- To comply with legal, tax, and regulatory obligations
We may retain certain data after account deletion where required by law or for legitimate business purposes.
7. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your data.
However, no system is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Restrict or object to processing
- Request data portability
9. Children’s Privacy
The Platform is not intended for users under the age of 16. We do not knowingly collect data from children.
10. International Users
The Platform is intended for users in the United States.
If you access the Platform from outside the U.S., you acknowledge that your data may be transferred to and processed in the United States.
11. Third-Party Services
We are not responsible for the privacy practices of third-party services, including:
- Payment processors
- External links
- Integrated platforms
We encourage you to review their privacy policies.
12 Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted with a revised “Last Updated” date.
13. Contact Us